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Digital glossary · Backup

What is a backup?

A recoverable copy of data or system state. A backup plan should specify retention, access protection and how restoration is tested.

Matching charcoal forms held in separate silver cradles, one secured by a blue clasp.

A copy that can actually be recovered

A useful backup contains the information needed to recover from a defined problem. That may include website files and the database, application settings or shared business documents. CISA’s business backup guidance emphasises recovery after incidents and failures. The important question is not merely whether a backup job reported success. It is whether the right information exists in a protected location and can be restored by the people responsible for the service.

Example: restoring a website after a failed change

For a database-driven website, copying the theme files alone will not preserve enquiries, page edits or configuration stored in the database. A recovery exercise should restore the required components into an isolated environment and check representative pages and functions. Confirm when the backup was taken so the business understands which later changes may need to be recreated. Keep the exercise separate from the public site until the result is verified, especially where restored forms or integrations could trigger live actions.

Questions to include in a backup plan

List the systems covered, retention periods, storage location, access protection and restore responsibilities. Determine how a failed backup is detected and who acts on it. Consider whether accidental deletion or a compromised account could affect both the live data and its backups. Refined IT can review these arrangements alongside the hosting or business systems involved. Avoid assuming that a subscription includes every recovery option the business needs; confirm the provider’s actual scope and test the process that would be used during an incident.

Common questions about backup

Not necessarily. Synchronisation can carry deletions or unwanted changes to other copies. Recovery depends on the separate version history and retention available.

The schedule should reflect how much recent work the business can afford to recreate. Restore requirements and the rate of change guide the decision.

  • Disaster recovery — A documented approach to restoring important business systems after a major disruption, including responsibilities, recovery priorities and tested restoration steps.
  • Cloud services — Computing resources such as storage, applications or servers provided through a network. Access, data location, ongoing costs and recovery requirements still need deliberate management.
  • Hosting — The infrastructure and services that make a website accessible online. Capacity, reliability, security, backups and support should match the site’s role in the business.
  • Authentication — The process of checking an identity, such as verifying a signed-in user, application or service before granting access.

A tested backup helps recover public pages and redirect rules after a failed update or migration.

For help connecting these decisions with your website, explore our SEO services or start with an SEO audit.

Put it into practice

Explore our backup & disaster recovery service or talk with Refined IT about applying this to your website or business systems.

Further reading

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