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Digital glossary · Hosting

What is web hosting?

The infrastructure and services that make a website accessible online. Capacity, reliability, security, backups and support should match the site’s role in the business.

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What the hosting service actually runs

Hosting supplies the environment that receives website requests and returns the required content. A simple site can serve prepared files. A dynamic site may also run application code and query a database to build the response, process a form or display a customer account.

These differences affect the required server resources and maintenance. MDN explains static and dynamic web servers. Domain registration and DNS direct people towards that environment, but neither replaces the hosting itself.

Example: a brochure site becomes a customer portal

Imagine a business adding secure document access and customer requests to an existing marketing website. The hosting decision now needs to account for signed-in sessions, private files, database activity and recovery of customer records. A plan chosen only around the size of the homepage images may no longer describe the workload.

Document which data is stored, who can access it and what a disruption would prevent staff or customers from doing. Identify who manages application updates and who manages the server. “Managed hosting” can describe different service boundaries, so the practical responsibilities need to be explicit.

Questions to ask before a move

Check supported software, resource limits, backup retention, restoration arrangements and the support process. Confirm that a staging copy can be used when the application needs testing. For an ecommerce site or portal, plan how recent orders or submissions will be preserved during migration.

Do not judge suitability using storage space alone. A website can have modest files but expensive database queries or heavy third-party scripts. Measure the actual cause of slowness before assuming a larger server will solve it. Keep renewal, DNS and emergency access details documented so a change of staff or supplier does not interrupt service.

Common questions about hosting

Only if the service agreement includes it. Server management, WordPress updates, plugin licences, content editing and form support can be separate responsibilities.

No. Confirm what is backed up, how long copies are retained and how restoration works. Recovery also needs an owner, access details and a tested sequence of steps.

  • DNS — The Domain Name System connects a domain with the records required to reach websites, email and other services. Changes need careful coordination because several systems may depend on them.
  • Backup — A recoverable copy of data or system state. A backup plan should specify retention, access protection and how restoration is tested.
  • Disaster recovery — A documented approach to restoring important business systems after a major disruption, including responsibilities, recovery priorities and tested restoration steps.
  • Caching — Storing a reusable copy of a response or asset so it can be delivered more efficiently. Cache rules must account for changes and private information.

Hosting should keep important pages available and responsive during normal use, updates and changes in demand.

For help connecting these decisions with your website, explore our SEO services or start with an SEO audit.

Put it into practice

Explore our web hosting service or talk with Refined IT about applying this to your website or business systems.

Further reading

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